PREDICTING RATINGS FOR USER REVIEWS AND OPINION MINING ANALYZE FOR PHYSICIANS AND HOSPITALS


Hema Sagar Vakati, Jebakumar R

Abstract


ABSTRACT
Health care is taking its turn in the internet now and online health information consumption is also booming. Users have started generating healthcare
reports like online doctor reviews open to all. Hence, online health forums are increasingly popular these days since people can gather their required
data by just sitting at home and select the best doctor by considering the reviews available online. The patients also browse on their concerned
diseases and use the open forum for discussion on the topics. On an average, these online health-care providers are mainly focusing on reviews about
the physicians. The feedback provided by patients is considered and we also analyze the sentiments of the patient to estimate the value of the reviews.
The rating for the doctors is divided into various categories such as Staff, Knowledge, and Helpfulness. We propose support vector machine and apriori
for the classification of data and use sentiment based rating prediction to analyze doctor’s reviews and opinion mining patterns for online patterns.
By providing physician ratings in website, it offers the patients to know about the physician and consider the critique and information to make their
decision.
Keywords: Support vector machine, Apriori, Sentiment classification, Opinion mining.


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References


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About this article

Title

PREDICTING RATINGS FOR USER REVIEWS AND OPINION MINING ANALYZE FOR PHYSICIANS AND HOSPITALS

DOI

10.22159/ajpcr.2017.v10i3.16094

Date

01-03-2017

Additional Links

Manuscript Submission

Journal

Asian Journal of Pharmaceutical and Clinical Research
Vol 10 Issue 3 March 2017 Page: 47-49

Print ISSN

0974-2441

Online ISSN

2455-3891

Statistics

140 Views | 85 Downloads

Authors & Affiliations

Hema Sagar Vakati
SRM UNIVERSITY
India

Jebakumar R
SRM University
India


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