A GLOBAL PICTURE OF EXTENDED PHARMACY SERVICES, PERCEPTIONS, AND BARRIERS TOWARD ITS PERFORMANCE: A SYSTEMATIC REVIEW


Nazri Nordin, Mohamed Azmi Ahmad Hassali,, Azmi Sarriff

Abstract


 

 Objective: The aims of this review were to observe extended services performed in the community pharmacy settings, perceptions among community pharmacists (CPs), general practitioners (GPs), and customers of these extended services and barriers toward its performance.

Methods: A literature search was conducted, using Google Scholar as database, searching for full access texts. The inclusive texts fulfilled the inclusion criteria.

Results: A total of 22 texts had been systematically reviewed, noting a wide range of extended services performed in community pharmacy settings. Medication counseling or review and promoting health educations were noted as the most extended services performed. It is also noted that CPs indicated that these extended services could establish working relationship with other health-care professionals. However, it is noted that among the barriers toward extended services were lack of knowledge, skills, and time to perform.

Conclusion: As a conclusion, the community pharmacy practice is evolving, transforming into more patient-oriented even though there are some negative perceptions among the customers and GPs toward these extended services. Barriers to the performance of these extended services should be intervened.  


Keywords


Extended roles, Community pharmacist, Perception, Barriers, Review.

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About this article

Title

A GLOBAL PICTURE OF EXTENDED PHARMACY SERVICES, PERCEPTIONS, AND BARRIERS TOWARD ITS PERFORMANCE: A SYSTEMATIC REVIEW

Topics

Social and Administrative Pharmacy

Keywords

Extended roles, Community pharmacist, Perception, Barriers, Review.

DOI

10.22159/ajpcr.2017.v10i11.19884

Date

01-11-2017

Additional Links

Manuscript Submission

Journal

Asian Journal of Pharmaceutical and Clinical Research
Vol 10 Issue 11 November 2017 Page: 417-427

Print ISSN

0974-2441

Online ISSN

2455-3891

Authors & Affiliations

Nazri Nordin
Department of Social and Administrative Pharmacy, School of Pharmaceutical Sciences, Universiti Sains Malaysia, 11800 Minden, Pulau Pinang, Malaysia.
Malaysia

Mohamed Azmi Ahmad Hassali,
Department of Social and Administrative Pharmacy, School of Pharmaceutical Sciences, Universiti Sains Malaysia, 11800 Minden, Pulau Pinang, Malaysia.
Malaysia

Azmi Sarriff
Department of Social and Administrative Pharmacy, School of Pharmaceutical Sciences, Universiti Sains Malaysia, 11800 Minden, Pulau Pinang, Malaysia.
Malaysia


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