ACTUAL OR POTENTIAL EXTENDED SERVICES PERFORMED BY MALAYSIAN COMMUNITY PHARMACISTS, PERCEPTIONS AND BARRIERS TOWARDS IT’S PERFORMANCE: A SYSTEMATIC REVIEW


Nazri Nordin, Mohamed Azmi Ahmad Hassali, Azmi Sarriff

Abstract


Objective: Aims of this review were to identify actual or potential extended services performed in community pharmacy settings, perceptions among community pharmacists (CPs), general practitioners (GPs), consumers and policymakers of these extended services and barriers towards its performance.

Methods: A literature review was conducted, using Google Scholar and PubMed as a searching engine.

Results: Identifying eight quality full texts to review which fulfil the inclusion searching criteria, revealing a wide range of actual or potential extended services performed by CPs such as counselling on asthma, cardiovascular disease, breast cancer, diabetes, smoking cessation and self-medication. GPs’ perceptions towards these extended services were varied, not or in favour of CPs to perform some actual or potential extended services. Customers were in favour of CPs to perform these actual or potential extended services whereas CPs indicated a few barriers towards the performance of these actual or potential extended services.

Conclusion: As a conclusion, CPs in Malaysia were in the right position to perform the actual or potential extended services, collaborating with GPs to promote better medication use and enhance patients’ quality of life. Some barriers towards these extended services must be intervened in order to enhance the quality of the services.


Keywords


Extended services, Community pharmacist, Perception, Barrier, Malaysia

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About this article

Title

ACTUAL OR POTENTIAL EXTENDED SERVICES PERFORMED BY MALAYSIAN COMMUNITY PHARMACISTS, PERCEPTIONS AND BARRIERS TOWARDS IT’S PERFORMANCE: A SYSTEMATIC REVIEW

Keywords

Extended services, Community pharmacist, Perception, Barrier, Malaysia

DOI

10.22159/ijpps.2017v9i10.20694

Date

02-10-2017

Additional Links

Manuscript Submission

Journal

International Journal of Pharmacy and Pharmaceutical Sciences
Vol. 9, Issue 10, 2017 Page: 13-20

Online ISSN

0975-1491

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Authors & Affiliations

Nazri Nordin
Post Graduate Student (PhD), School of Pharmaceutical Sciences, Universiti Sains Malaysia, 11800 Minden, Pulau Pinang
Malaysia

Mohamed Azmi Ahmad Hassali
Professor of Social and Administrative Pharmacy Discipline, School of Pharmaceutical Sciences, Universiti Sains Malaysia, 11800 Minden, Pulau Pinang

Azmi Sarriff
Professor of Clinical Pharmacy Discipline; School of Pharmaceutical Sciences, Universiti Sains Malaysia, 11800 Minden, Pulau Pinang


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