STARZ-DRP: A STRUCTURED FRAMEWORK FOR TEACHING COMMUNITY PHARMACISTS TO COUNSEL SELF-CARE CUSTOMERS


Nazri Nordin, Mohamed Azmi Hassali, Azmi Sarriff

Abstract


Objective: Aim of this study is to take a look at the community pharmacists’ (CPs) self-rating confidence of advocating self-care customers using before and after attending a STARZ-DRP training workshop.

Methods: CPs (n=231) in the state of Penang had been invited via e-mail to engage in a STARZ-DRP training workshop. CPs had been trained to assess individual features and analyse the facts and figures before formulating a triage action plan. A self-administered questionnaire to evaluate CPs’ self-confidence to performing self-care counselling had been handed out before and after the workshop.

Results: Twenty CPs (8.7%) had responded to the invitation via e-mail. It was noted that CPs’ self-rating confidence to performing self-care counselling making use of STARZ-DRP as a framework were improved in all domains reflected in the questionnaire. Among significant improvements (p<0.05) noted were making triage decision, consistently assessing individual features, and identifying actual or potential origins of the medical problem.

Conclusion: CPs’ self-confidence to performing self-care counselling making use of STARZ-DRP as a framework to advocate self-care customers is enhanced after turning up at the training workshop. It reflects the future use of STARZ-DRP as a potential framework to help out CPs to formulate a triage action plan for self-care customers.


Keywords


STARZ-DRP; Self-care counselling; Community pharmacist; Triage decision; Self-confidence.

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About this article

Title

STARZ-DRP: A STRUCTURED FRAMEWORK FOR TEACHING COMMUNITY PHARMACISTS TO COUNSEL SELF-CARE CUSTOMERS

Keywords

STARZ-DRP; Self-care counselling; Community pharmacist; Triage decision; Self-confidence.

DOI

10.22159/ijpps.2017v9i12.22330

Date

01-12-2017

Additional Links

Manuscript Submission

Journal

International Journal of Pharmacy and Pharmaceutical Sciences
Vol 9, Issue 12, 2017 Page: 271-275

Online ISSN

0975-1491

Statistics

13 Views | 5 Downloads

Authors & Affiliations

Nazri Nordin
Post Graduate Student (PhD),
Malaysia

Mohamed Azmi Hassali
Professor of Social and Administrative Pharmacy Discipline, School of Pharmaceutical Sciences, Universiti Sains Malaysia, 11800 Minden, Pulau Pinang, Malaysia
Malaysia

Azmi Sarriff
Professor of Clinical Pharmacy Discipline, School of Pharmaceutical Sciences, Universiti Sains Malaysia, 11800 Minden, Pulau Pinang, Malaysia
Malaysia


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